BUSI 1020U Chapter 6: Module 6 – Formatting Hardcopy Letters and Memos
Document Summary
Module 6 formatting hardcopy letters and memos. Letters are written to people outside the organization; memos are documents written to people inside your organization. Block and modified block are the two standard letter formats. If you don"t know a person"s gender or title preference, ask. In a list of several people, use parallel forms for names. Use courtesy titles and last names for everyone, or use first names for everyone. Letters go to people outside the organization; but memos are messages sent to people within your organization: they both have different audiences, they differ from format, showing readers that they are getting an external or internal message. Short reports use letter or memo format. Long reports can use format described in. Most common formats are block: called full block, and modified block or semi block. How are the two formats similar: block and modified block business letters share many elements: Organizations include their return address within the letterhead.
