ARBUS101 Chapter Notes - Chapter 13: Job Analysis, Shift Work, Job Satisfaction
27 May 2016
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Document Summary
Human resource management (hrm) is the process of determining human resource needs then: recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals. Roles of hrm have evolved organizations recognition of employees as their ultimate resource changes in the laws that rewrote many traditional practices. Hrm receiving increased attention as the nature of work shifts from traditional manufacturing, to service and high tech requiring highly technical job skills (some older workers need to be retrained) People are the ultimate resource - they develop the ideas that become the products or services that satisfy customer needs. Hiring and retaining good employees is the key to company success. Today qualified employees are scarcer, escalating the role of hrm. Challenges in hrm (see list on page 354) Managing talent - including retraining or workers from declining industries. Managing demographics (the most significant challenge) improving leadership development. Preparing a human resources inventory of current employees education, capabilities, training, specialized skills.
