AFM280 Chapter Notes - Chapter 4: Job Satisfaction, Job Performance, Trait Theory
14 Jun 2018
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AFM 280 – Chapter 4
4.1
Personality – the structures and propensities inside a person that explains their characteristic patterns of thought,
emotion, and behaviour; personality reflects what people are like and creates their social reputation
Traits – reurrig treds i people’s resposes to their eiroet. Adjectives such as kind, polite, etc.
Cultural values – shared beliefs about desirable end states or modes of conduct in a given culture that influence the
expression of traits. Adjectives like traditional, information, risk averse, etc.
Ability – relatively stable capabilities of people for performing a particular range of related activities. It’s a otrast to
skills. Ability changes over time slowly with repeated practices and repetition. It limits how much a person can improve.
Captures what people do.
4.2
Big Five Taxonomy
Big Five – five major dimensions of personality, conscientiousness, agreeableness, neuroticism, openness to experience,
and extraversion.
Conscientiousness – dimension of personality-reflecting trains like being dependable, organized, reliable, ambitious,
hard-working, and persevering.
• Biggest influence on job performance of any big give. These employees prioritize:
• Accomplishment striving – strong desire to accomplish task related goals as a eas of epressig oe’s
personality.
Agreeableness – dimension of personality-reflecting traits like being kind, cooperative, sympathetic, helpful, courteous,
and warm
• Prioritizes communion striving: focuses on getting along, not getting ahead.
• Communion striving – strong desire to obtain acceptance in personal relationships as a means of expressing
oe’s persoalit
• Valuable for service jobs, customer service
Neuroticism – dimension of personality=reflecting traits like being nervous, moody, emotional, insecure, jealous, and
unstable
• Second most important of job performance.
• Negative affectivity – a dispositional tendency to experience un pleasant moods such as hostility, nervousness,
and annoyance. Experiences lower levels of job satisfaction and high stress. Related to:
• Locus of control - oe’s tendency to view the cause of events and personal outcomes as internally or externally
controlled. Neurotics believe external control.
Openness to experience – being curious, imaginative, creative, complex, refined, and sophisticated
• Sometimes called inquisitiveness, intellectualness, or even culture. Not related to job performance at all. Excels
in learning and training environments, due to their curiosity. They are adaptable, good for high creativity jobs,
good for artistic and scientific fields
Extraversion - being talkative, sociable, passionate, assertive, bold, and dominant. Easiest to judge in:
• Zero acquaintance situations – situations in which two people have just met. Prioritizes:
• Status striving – strong desire to obtain power and influence within a social structure as a means of expressing
oe’s persoalit. Direct work efforts towards moving up and strong reputations. Likely to emerge as leaders in
social and task groups. Tend to be high in positive affectivity:
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Document Summary
Personality the structures and propensities inside a person that explains their characteristic patterns of thought, emotion, and behaviour; personality reflects what people are like and creates their social reputation. Traits re(cid:272)urri(cid:374)g tre(cid:374)ds i(cid:374) people"s respo(cid:374)ses to their e(cid:374)(cid:448)iro(cid:374)(cid:373)e(cid:374)t. adjectives such as kind, polite, etc. Cultural values shared beliefs about desirable end states or modes of conduct in a given culture that influence the expression of traits. Ability relatively stable capabilities of people for performing a particular range of related activities. Ability changes over time slowly with repeated practices and repetition. It limits how much a person can improve. Big five five major dimensions of personality, conscientiousness, agreeableness, neuroticism, openness to experience, and extraversion. Conscientiousness dimension of personality-reflecting trains like being dependable, organized, reliable, ambitious, hard-working, and persevering: biggest influence on job performance of any big give. These employees prioritize: accomplishment striving strong desire to accomplish task related goals as a (cid:373)ea(cid:374)s of e(cid:454)pressi(cid:374)g o(cid:374)e"s personality.
