FRHD 3400 Chapter Notes - Chapter 10: Class Discrimination, Cultural Identity, Metacognition

• School: University of Guelph
• Department: Family Relations and Human Development
• Course: FRHD 3400
• Professor: Gabrielle Pitt

Document Summary

Internal conflicts: those that (cid:396)eside p(cid:396)i(cid:373)a(cid:396)il(cid:455) (cid:449)ithi(cid:374) the (cid:272)lie(cid:374)ts" thoughts & feeli(cid:374)gs. Supportively challenge the client to address observed discrepancies & conflicts: listen, observe & note client conflict, mixed msgs & discrepancies in verbal. Give attention to cognitive & emotional dimensions: paraphrase & reflect feelings to clarify internal & external discrepancies. As issues become clarified, empathically summarize what has been said: evaluate how client responds & whether confrontation leads to client movement/change. Client will respond to effective confrontation of discrepancies & conflict by creating new ideas, thoughts, feelings & behaviours & these will be measurable on the 5- point client change scale. Identify conflict by observing congruities, discrepancies, ambivalence & mixed messages. Step 1: listen: while you liste(cid:374), sile(cid:374)tl(cid:455) sea(cid:396)(cid:272)h i(cid:374) (cid:455)ou(cid:396) (cid:373)i(cid:374)d fo(cid:396) (cid:449)hat is (cid:862)goi(cid:374)g o(cid:374) (cid:374)o(cid:449)(cid:863) (cid:449)/ the (cid:272)lie(cid:374)t. Listen and think before you help clients clarify their issues. Step 2: summarize & clarify issues of internal & external conflict & work toward resolution.