SMO415 Chapter 4: SMO 415 - Chapter 4 Notes

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Job analysis = collecting information about jobs by any method for any purpose. The process for gathering, documenting, and analyzing data about the work required for a job: refers to a range of techniques. It is a formal, structured process carried out under a set of guidelines established in advance: breaks down a job into its constituent parts, rather than looking at the job as a whole. Job description = a written description of what job occupants are required to do, how they are supposed to do it, and the rationale for any required job procedures. Job specifications = the knowledge, skills, abilities, and other attributes or characteristics that are needed by a job incumbent to perform well on the job. Job = collection of positions that are similar in their significant duties. Position = a collection of duties assigned to individuals in an organization at a given time.

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