SWRK 1001H Chapter Notes - Chapter 8: Social Policy, Welfare, Family Caregivers

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Volunteers established some of canadas first social welfare institutions. Social welfare provision has become the responsibility of two broad helper groups: professional helpers: are paid to provide services and bring a recognized knowledge base, training, and relevant experience to the helping process. Social workers, social service workers, and other professional helpers use planned, systematic, measurable, and otherwise scientific methods and processes when working with clients. Although many non-professional helpers have received training in basic helping techniques, this group is recognized for its use of natural helping skills. Professional, volunteers, peer helpers and unpaid caregivers might work together at various points. One point of contact is care team meetings, which agency workers often form to coordinate services for clients who have a variety of needs or receive service from multiple agencies in the community. ((1)) professional helpers: Social workers are most closely with the social welfare systems.

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