SWRK 1001H Chapter Notes - Chapter 1-10: Unemployment Benefits, Corporate Social Responsibility, Voluntary Sector
28 Jun 2018
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Definitions:
Globalization: the development of an interconnected and interdependent global economy, characterized by
free trade, the free flow of capital, and the sharing of innovation and technology.
Free Trade: international trade left to its natural course without tariffs, quotas, or other restrictions.
Neoliberalism: a contemporary form of conservatism that promotes small government, fiscal responsibility,
and the role of the market in the provision of economic and social well-being. Seen as survival of the fittest, or
every man for themselves.
Voluntary Sector: a segment of the private sector comprising of non-governmental organizations that fulfill a
social purpose and deliver programs on a non-profit basis. Also called the charitable, independent, or third
sector.
Contract-Out (contracting-out): a process in which the government purchases services from an individual or a
group in the private sector while remaining accountable for the delivery of those services. Also known as
outsourcing.
Residential Centers: organizations that provide living quarters, meals, and a range of services to people who
require round-the-clock care; originally called institutions.
Advocacy Chill: after 2002, Canadian charitable and government-funded non-profit organizations are no
longer allowed to give more than 10% of their resources to advocacy.
Non-Residential Centers: non-institutional social agencies that provide services on a drop-in, appointment, or
outreach basis.
SWOT: an analysis – an in depth look at an agency’s internal strengths and weaknesses, and its external
opportunities and threats
Professional Helpers: people paid to provide helping services and to bring a recognized knowledge base,
training, code of ethics, and relevant experience to their practice; examples include social workers,
psychiatrists, and psychologists.
Non-Professional Helpers: people who help others without monetary compensation, including natural
helpers, informal helpers, lay helpers, agency volunteers, self-help groups, and family caregivers.
Social Workers: people officially recognized by a provincial or territorial social work association or college to
practise the profession of social work.
Social Service Workers: people who have been trained – usually at the college level – as generalist social
workers and have reached a certain level of competence in basic social work methods, values, and ethics. Also
referred to as paraprofessionals or other titles, such as human service workers.
Unemployment Insurance: a small source of income for workers who have lost their jobs through no fault of
their own. Workers who quit or who are self-employed are generally not eligible for unemployment insurance
and must provide their own rainy-day funds to cover situations where no work is available.
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