MHR 849 Chapter Notes - Chapter 14: Cost Accounting, Absenteeism, Outsourcing
25 Mar 2015
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Document Summary
Interest in measuring hr is slowly growing, fueled by: business improvement efforts across organizations, attempts to position hr as a strategic partner, need for objective indicators of success to accompany the analysis of hr activities. Understanding the importance of measuring the effectiveness of hrm activities. Audits will bring hr closer to line functions of the organization: data will be available to support resource allocations. Can be used to measure and predict intangible assets of the organization: hr managers are more likely to be welcome at the boardroom table if they can demonstrate their contribution and influence on strategy. Internal and external stakeholders: determines effectiveness of hr performance. Advantages of measuring client satisfaction: reminds that the hr department is a service and must deal with the expectations of the clients. Increases credibility of the hr function as we are able to survey them.
