MHR 405 Chapter Notes - Chapter 11: Canadian National Railway, Contact Hypothesis, Best Alternative To A Negotiated Agreement
25 Apr 2016
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The lengthy vale inco strike was characterized by bitter conflicts and strained negotiations between the union and company. The process in which one party perceives that its interests are being opposed or negatively affected by another party. Weakens team cohesion (when conflict is within team) Increases team cohesion (when conflict outside the team) Parties focus on the issue while maintaining respect for people having other points of view. Try to understand the logic and assumptions of each position. Parties focus on personal characteristics (not issues) as the source of conflict. Accompanied by strong negative emotions (drive to defend) Problem: relationship conflict often develops when engaging in constructive conflict. Three conditions that minimize relationship conflict during constructive conflict: Emotional intelligence and emotional stability when everyone has high level and is stable since regulate emotions during debate and view reactions c0as valuable info.
