MHR 405 Chapter Notes - Chapter 4: Job Performance, Silence 4, Business Ethics
Document Summary
Most ob theo(cid:396)ies still assu(cid:373)e that a pe(cid:396)so(cid:374)"s thoughts a(cid:374)d a(cid:272)tio(cid:374)s a(cid:396)e go(cid:448)e(cid:396)(cid:374)ed p(cid:396)i(cid:373)a(cid:396)il(cid:455) o(cid:396) e(cid:454)(cid:272)lusi(cid:448)el(cid:455) by logical thinking (called cognition), but our perceptions, attitudes, decisions and behaviours are influenced by emotions as well as cognitions. These emotional reactions are subtle and occur without our awareness: emotions put us in a state of readiness. When we get worried, for example, our heart rate and blood pressure increase to make our body better prepared to engage in fight or flight. Emotions have two common features: emotions generate a global evaluation (called core affect) that something is good or bad, helpful or harmful, to be approached or to be avoided, emotions produce some level of activation. They generate some level of energy within us. (for example fearful is a negative emotion that generates a high level of activation, whereas relaxed is a pleasant emotion that has fairly low activation.