ITM 102 Chapter Notes - Chapter 12: Balanced Scorecard, Mobile Web, Business Intelligence
23 Jul 2016
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Unstructured decisions: are those in which the decision maker must provide judgement, evaluation, and insight to solve the problem. Each of these decisions is novel, important, and non routine, there is no well understood or agreed on procedure for making them. Structured decisions: by contrast are repetitive and routine, and they involve a de nite procedure for handling them so they do not have to be treated each time as if they were new. Semistructured: many decisions have both types of decisions, where only part of the problem has a clear cut answer provided by an accepted procedure. 1. intelligence: consists of discovering, identifying, and understanding the problems occurring in the organization. 2. design: involves identifying and exploring various solutions to the problem. 4. implementation: involves making the chosen alternative work and continuing to monitor how well the solution is working. Managers and decision making in the real world.
