ITM 102 Chapter Notes - Chapter 6: Electronic Data Interchange, Transaction Processing, Business Intelligence

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Franklyn Prescod

Document Summary

Business processes: where work is organized, coordinated, and focused to produce valuable product or service; they are a collection of activities required to produce a product or service. A company"s business process can be a source of competitive strength if they can if they enable the company to innovate or to execute better than its rivals. New technology can change the ow of information, making it possible for many people to access and share information, and so it eliminates delays in decision making. New technology also changes the way a business works and supports entirely new business models. Downloading a kindle-book from amazon, buying a computer online at best. Buy, and downloading a music track from best buy. A typical business organization has systems supporting processes for each of the major business functions -> sales& marketing, manufacturing& production, finance& A business has system to support different groups or levels of management.