ITM 100 Chapter Notes - Chapter 5: Grid Computing, Antivirus Software, Vocalink

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Debashish Roy

Document Summary

The shared te(cid:272)h(cid:374)olog(cid:455) resour(cid:272)es that pro(cid:448)ide a platfor(cid:373) for the fir(cid:373)"s spe(cid:272)ifi(cid:272) i(cid:374)for(cid:373)atio(cid:374) systems. Includes investments in hardware, software and services such as consulting, education and training. Set of physical devices and software required to operate enterprises. Set of firm wide services budgeted by management compromised of both human and technical capabilities including: Computing platforms: provide computing services that connect employees, customers and suppliers in a coherent digital environment. (includes laptop, mobile devices, remote cloud computing) Telecommunication services: provide data, voice and video connectivity. Data management services: store and manage corporate data and provide analyzing capabilities. Application software services: provide enterprise wide capabilities shared by all business units. Physical facilities management: develop and manage physical installations required for computing, telecom, and data management services. It management services: plan, develop manage and coordinate it infrastructure. It services standards: provide firm with policies to determine which it will be used, when, how and by whom.