GMS 401 Chapter 8: Quality Control
Document Summary
Spc: a process used to monitor standards, make measurements, and take corrective action as a product or service is being produced. Control charts: graphic presentations of process data over time, with predetermined control limits. Inspection: a means of ensuring that as operation is producing at the quality of level expected. At your facility upon receipt of goods from your supplier. Effective statistical process control requires the following planning steps: Define the quality characteristics important to customers, and how each is measured. Plan how inspection is to be done, how much to inspect. This is usually technical and needs engineering knowledge. When a process is judge out of control for an important characteristic, the process should be stopped and corrective action must be taken: In addition, any defective parts or products should be tested, and if defective, should be either reworked or scraped.