GMS 200 Chapter Notes - Chapter 11: Servant Leadership, Transactional Leadership, Social Skills

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Ado

Document Summary

The process of inspiring others to work hard to accomplish important tasks. Sources of position power and personal power used by managers. Vision: a future that one hopes to create or achieve in order to improve upon the present state of affairs. Visionary leadership: a leader who brings to the situation a clear and compelling sense of the future as well as an understanding of the actions needed to get there successfully. Empowerment: process through which managers enable and help others to gain power and achieve influence. Effective leaders empower others by providing them with: Job-relevant knowledge know their industry and its technical foundations. Drive high energy, display initiative and tenacious. Self-confidence trust themselves and have confidence in their abilities. Creativity creative and original in their thinking. Cognitive ability intelligence to integrate and interpret information. Motivation influencing others to achieve shared goals. Flexibility adapt to fit the needs of followers and the demands of situations.