BUSI 3310 Chapter Notes - Chapter 1: Human Capital
Document Summary
Organizations based on group effort: depend on interactions and coordination of people, most of the work in organizations is done by groups long or short term. Informal grouping occurs: friendships form, informal alliances to accomplish goals, quality can have a strong impact on goal achievement. Ob concerned with how to get people to practise effective teamwork. Human resource management: programs, practices, and systems to acquire, develop, motivate, and retain employees in organizations. Makes a difference for employees and organizations. Interesting: focus is on people, helps us understand employees, what motivates them, what makes them commit. Makes a difference: workforce and human capital = success. Predicting when people will behave a certain way. Regularity of ob permits the prediction of its future occurrence: untutored predictions are not accurate. Does not mean we can explain/manage it. Behaviour could have multiple causes: organization with a high turnover rate needs to figure out why to solve the problem.