COMMERCE 2KA3 Chapter 2: Chapter Two — How Businesses Use Information
10 Feb 2017
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Document Summary
Business intelligence: applications and technologies to help users make better business decisions. Chief information of cer: senior manager in charge of the information systems function in a rm. Chief knowledge of cer: senior executive in change of an organization"s knowledge management program. Chief privacy of cer: person responsible for ensuring a company complies with existing data privacy laws. Chief security of cer: head of a formal security function for an organization and responsible for enforcing a rm"s security policy. Collaboration: working with others to achieve shared and explicit goals. Customer relations management (crm) systems: business and technology disciple that uses information systems to coordinate all of the business processes surrounding the rm"s interaction with its customers in sales. marketing, and service. Cyberlockers: online le sharing service that allows users to upload les to a secure online storage site from which the les can be synchronized and shared with others.
