COMMERCE 1BA3 Chapter Notes - Chapter 7: Groupthink, Social Loafing, Job Performance
1 May 2016
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Document Summary
Group: consists of two or more people interacting interdependently to achieve a common goal. Groups provide a context in which we are able to exert influence on others. Formal work groups: groups that are established by organizations to facilitate the achievement of organizational goals. Task forces are temporary groups that meet to achieve particular goals or to solve particular problems, such as suggesting productivity improvements. Committees are usually permanent groups that handle recurrent assignments outside the usual work group structures. Informal groups are groups that emerge naturally in response to the common interests of organizational members. Each stage presents the members with a series of challenges they must master to achieve the next stage. The situation is often ambiguous, and members are aware of their dependency on each other. Storming: at this second stage, conflict often emerges. Confrontation and criticism occur as members determine whether they will go along with the way the group is developing.
