COMMERCE 1BA3 Chapter Notes - Chapter 5: Job Satisfaction, Job Performance, Work Motivation

• School: McMaster University
• Department: Commerce
• Course: COMMERCE 1BA3
• Professor: Teal Mc Ateer

Document Summary

Why people choose to do certain things rather than other things. Why people put variable amounts of effort and intensity into their activities. O(cid:374)(cid:272)e (cid:455)ou"(cid:448)e (cid:272)hose(cid:374), (cid:449)h(cid:455) do (cid:455)ou put this (cid:373)u(cid:272)h atte(cid:374)tio(cid:374) i(cid:374)to it. What are the 4 motivation components (basic characteristics of motivation) Effort: ho(cid:449) (cid:373)u(cid:272)h are (cid:455)ou putti(cid:374)g i(cid:374)to this, effort, stre(cid:374)gth of the perso(cid:374)"s (cid:449)ork related behaviour (skinning the game) Extrinsic motivation: motivation that stems from the work environment that stems outside/external from the task. Ex. pay, fringe, benefits, company car, company cellphone, (cid:272)o(cid:373)pa(cid:374)(cid:455) poli(cid:272)ies a(cid:374)d (cid:448)arious for(cid:373)s of super(cid:448)isio(cid:374). What is applied to (cid:455)ou, (cid:449)hat"s gi(cid:448)e(cid:374) to (cid:455)ou, reinforcement theory. It is possible for performance to be low even when a person is highly motivated. The chart below shows factors that can affect performance. Poor understanding of the task or luck and change factors can also damage the performance of highly motivated individuals.