MGMT 1000 Chapter Notes - Chapter 7: Bounded Rationality, Design Thinking, Randomness

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Must be careful not to confuse problem with symptom of problems o o. If it isn"t broke, don"t fix it recognition of a problem can be subjective. Step 2: identify decision criteria criteria that defines what is relevant in making a decision e. g. new computer = screen quality, battery, software, design, etc. Step 3: allocate weights to criteria if relevant criteria aren"t equally important than weights must be given to the items to correctly prioritize criteria o usually good to weight the most important as 10 and the rest accordingly. Step 4: develop alternatives list viable alternatives that could resolve the problem (be creative in this step) Step 6: select an alternative choose the best option or the one which generated the highest total score in step 5 review the criteria and weighting if gut feeling or intuition tells you something different.

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