ADM 1300 Lecture Notes - Lecture 5: Decision-Making, Bounded Rationality, Selective Perception

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: Archibald

Document Summary

Managers at all levels and all areas of organizations make decisions (choices) Eg top level managers make decisions about their organization"s goals, where to put manufacturing facilities, or what new market to move into. Middle and lower level managers make decisions about production schedules, product quality problems, pay raises, and employee discipline. All organizational members must make decisions that affect their jobs and the org they work for. Eg what"s for lunch; restaurants, how will you get there, who might go with you. Eight steps in the decision making process. Eg my sales rep need new computers. Step 3: allocating weights to the criteria. Hp probook, toshiba satellite, dell inspiron, macbook, etc. Every decision starts with a problem: the discrepancy between an existing and a desire condition. Managers must be cautious to not confuse problems with symptoms of a problem; eg a 5% drop in sales.