COMM 222 Chapter 5: Theories of Work Motivation (Johns: Organizational Behaviour: Understanding and Managing Life at Work, 10th Ed)
12 Feb 2017
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Document Summary
Motivation - extent to which persistent effort is directed toward a goal. Intrinsic motivation - stems from the direct relationship between worker and task. Extrinsic motivation - stems from work environment external to the task. Performance - extent to which organizational member contributes to achieving objectives of organization. General cognitive ability - person"s basic information-processing capacities and cognitive resources. Emotional intelligence - ability to understand and manage one"s own and other"s feelings and emotions. Need theory - specifies kinds of needs people have and conditions under which they will be motivated to satisfy needs in way that contributes to performance needs behavior incentives and goals. Maslow"s hierarchy of needs - five-level hierarchical need theory of motivation specifying that lowest-level unsatisfied need has greatest motivating potential: physiological, safety, belongingness, self-esteem, self-actualization. Additionally, alderfer argued that frustration of unfulfilling higher-order needs will lead workers to regress to a more concrete need category.
