BUSI 2101 Chapter Notes - Chapter 10: Radical Change, Mental Model, Groupthink
Document Summary
People do their jobs heads down, little concern about effect of their decisions/behaviour on others. & group can still achieve its big objective task interdependency is low & hot teams not crucial. Individuals willingness 2 look beyond self interest & communicate, cooperate & coordinate w/ others can make or break teams success task interdependency is high & hot teams critical. Poor relationships team members rigid, insensitive, self-centered: good relationships team members empathetic, flexible, generous (if there"s a rift, a hot team will resolve it quickly) A prototype for creating hot teams: don"ts of hot teams, don"t let your group become rule-bound, don"t be mean. Don"t let your group become rule-bound: taking process too far results in rule-bound, ex. Ob chapter 10 group dynamics & work teams: ex. Guy hired creative people (artists, musicians, etc) instead of communications & finance majors, and got a creative new view on the projects that he never would have gotten before.