BUSI 1800 Chapter Notes - Chapter 11: Elton Mayo, Frederick Herzberg, Lillian Moller Gilbreth
5 Feb 2018
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Motivation: a person"s internal drive to act will be more committed and happier: a challenging role of a manager us to induce motivation to employees sit get, happy workers = happy customers = successful business. Cost of losing an employee heavily affects the business: loss of direct costs and indirect costs (productivity, also loss of (cid:498)soft(cid:499) costs decreased morale, increased employee stress, negative reputation, loss if intellectual capital. Intrinsic reward: the good feeling you have when you have done a job application: belief that your work has a significant contribution to the business as a whole. Extrinsic reward: something given to you by someone else as recognition for good work. American efficiency engineer frederick taylor wrote the book, principles of. Time motion studies: studies begun by frederick taylor, of which tasks must be performed to complete a job and the time needed to do each task.
