OBHR 2P91 Chapter Notes - Chapter 9-11: Absenteeism, Dangerous Power, Sensemaking
6 Feb 2016
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After a group forms it goes through predictable stages of development. Bennis and shepard group development model is composed of 4 stages. If all stages is successfully negotiated, it becomes a mature group: 1) mutual acceptance, 2) decision making, 3) motivation and commitment, 4) control and sanctions. Task mission/purpose of group, methods, outcomes expected. Authority decisions about who is in charge, how power/influence is managed and who has the right to tell whom to do what. Formal and informal groups develop in organizations for different reasons. Formal groups: sometimes called official or assigned groups, gather to perform various tasks and include an executive of staff, standing committees of the board of directors, project task forces and temporary committees. Informal groups: sometimes called unofficial or emergent groups, evolve in the work setting to gratify a variety of member needs not met by formal groups. Diversity is an important factor in forming groups, it can enhance performance.
