MGMT100 Chapter Notes - Chapter 5: Natural Environment, Cultural Relativism, Ethical Dilemma
MGMT100: MANAGING: PEOPLE, SYSTEMS AND CULTURE, WEEK 6
Learning Outcome:
Demonstrate how effective management processes contribute to ethical human relations dynamics and
culture formation in an organisation (LO2)
Essential Question:
In what ways can an organisation improve ethical behaviour in the workplace?
Notes:
Ethics and corporate social responsibility:
• Ethics – the ode of oal piiples that sets stadads of good o ad i a pesos odut
and thereby guides the behaviour of that person or group
o Guides behaviour and helps people make moral choices among alternative courses of
action
o Ethical behaviour – is that hih is aepted to e good, ight ad pope
o Just eause a atio is ot stitl illegal doest ake it ethial
o The ethical question extends to personal values – the underlying beliefs and attitudes
that help determine individual behaviour
Alternative views of ethical behaviour:
• Utilitarian view – considers ethical behaviour as that which delivers the greatest good to the
greatest number of people
o This is a result-orientated point of view that tries to assess the moral implication of
decision in terms of their consequences
o eg. Business decision makers are inclined to use profits, efficiency and other
performance criteria to judge what is best for the most people
• Individualism view – considers ethical behaviours as that which advances long-term self-
interests
o eg. Such things as lying and cheating for short-term gain should not be tolerated, as if
oe peso does it, eeoe ill do it, ad oods long term interests will be served
• Moral-rights view – considers ethical behaviour as that which respects and protects the
fundamental rights of people
o eg. The inception extends to ensuring that employees are always protected in their
rights to privacy, due process, free speech, free consent, health and safety and freedom
of conscience
• Justice view – considers ethical behaviour as that which treats people impartially and fairly
according to guiding rules and standards
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Document Summary
Demonstrate how effective management processes contribute to ethical human relations dynamics and culture formation in an organisation (lo2) Justice view considers ethical behaviour as that which treats people impartially and fairly according to guiding rules and standards. Discrimination stati(cid:374)g (cid:858)fa(cid:272)to(cid:396)ies shall employ workers on the basis of their ability to do the jo(cid:271), (cid:374)ot o(cid:374) the (cid:271)asis of thei(cid:396) pe(cid:396)so(cid:374)al (cid:272)ha(cid:396)a(cid:272)te(cid:396)isti(cid:272)s o(cid:396) (cid:271)eliefs(cid:859) Forced labour stati(cid:374)g (cid:858)fa(cid:272)to(cid:396)ies shall (cid:374)ot use a(cid:374)(cid:455) p(cid:396)iso(cid:374), i(cid:374)de(cid:374)tu(cid:396)ed o(cid:396) fo(cid:396)(cid:272)ed la(cid:271)ou(cid:396)(cid:859) Working conditions stati(cid:374)g (cid:858)fa(cid:272)to(cid:396)ies must treat all workers with respect and dig(cid:374)it(cid:455) a(cid:374)d p(cid:396)o(cid:448)ide the(cid:373) (cid:449)ith a safe a(cid:374)d health(cid:455) e(cid:374)(cid:448)i(cid:396)o(cid:374)(cid:373)e(cid:374)t(cid:859) Freedom of association stati(cid:374)g (cid:858)fa(cid:272)to(cid:396)ies (cid:373)ust (cid:374)ot i(cid:374)te(cid:396)fe(cid:396)e (cid:449)ith (cid:449)o(cid:396)ke(cid:396)s (cid:449)ho wish to lawfully and peacefully associate, organise or bargain collectivel(cid:455)(cid:859) People belief that people do their best in healthy work environments with a balance of work and family life. Communities belief that organisations perform best when located in healthy communities.
