STHM 1113 Quiz: study guide 3

• School: Temple University
• Department: Tourism & Hospitality Management
• Course: STHM 1113
• Professor: Heather Blackburn

Document Summary

Identify new terms that were used: summarize key concepts fro(cid:373) this week"s readi(cid:374)gs, lectures, and course materials, feel free to use additional pages to build this out. This will be your study guide for exam preparation. The experiences axis: horizontal- participation, passive or active participation, vertical- connection or environmental relation, absorption or immersion. Experience dimensions: 4 realms: entertainment, education, escapist, esthetic. Six dimensions: time: traditional, futuristic, contemporary, space: urban, country, indoor, outdoor, technology: manmade or machine made, authenticity: original or copied, sophistication: luxurious or unrefined, scale: big or small. Progression of economic value: extract commodities, make goods, deliver services, stage experiences, guide transformations. The economic pyramid: guide transformations- wisdom, stage experiences- knowledge, deliver services- information, make goods- data, extract commodities- noise. Three phases of transformation process = deeper commitment to individual buyer: diagnose (of whole person, staged experiences (what set of experiences will result in transformation?, follow through (hardest part is how to endure)