HTM 17300 Study Guide - Quiz Guide: Wi-Fi

• School: Purdue University
• Department: Hospitality and Tourism Management
• Course: HTM 17300
• Professor: Stephan Leitch

Document Summary

Tourism is a phenomenon that requires a systems approach. __________ is a great example of a customer service and hospitality training program and it was originally developed in british columbia, canada. The five main components of the destination product are infrastructure, transportation, restaurants, attractions, and service quality and friendliness. Destination, marketing, demand, and tourism are the four parts of the tourism system. Inbound tourism visits by the residents of a country to other countries. Built facilities, along with service quality and friendliness, are the core of the destination product. Transportation cannot function as an attraction for a destination. A restaurant within a convention center could be classified into which two destination product components. The world has mature destinations including many cities in europe and north america and emerging destinations such as found in parts of asia, africa, and the middle east. The three branches of tourism are inbound, outbound and ___________