MGT 291 Midterm: Exam 1 Cheat Sheet MGT 291
Document Summary
Organization- collection of individuals w/ formally assigned roles, working together to achieve common goals. Organizational behavior- how people & groups interpret events, react & behave in organizations. Managers- responsible for efficient & effective attainment of organizational goals. Managerial skills: interpersonal (ppl skills, motivate, communicate), conceptual (think abstract), diagnostic (cause & effect, solutions) Scientific management- belief that productivity is maximized when organizations are rationalized w specific instructions based on studies. Hawthorne effect- when people improve some aspect of their performance simply because they are being assessed. Human relations movement- views organizations as cooperative systems and treats worker orientation, values and feelings as important parts of organizational dynamics and performance. Order of events: scientific management, hawthorne effect, human relations movement. Knowing definitions, models & theories is not enough. Explains circumstances where an iv affects a dv. Jack welch says promote a"s, develop b"s, fire c"s. Evidence-based management- uses social science to figure out what circumstances outcome will manifest.
