MGT 291 Study Guide - Midterm Guide: Dependent And Independent Variables, Policy, Parochialism
Document Summary
Organizational behavior: explains and predicts how people and groups interpret events, react, and behave in organizations. Organization: consists of people with formally assigned roles working together to achieve common goals. Managers: organizational members who are responsible for the attainment of organizational goals. Planning: involves setting goals, establishing a strategy to pursue those goals, and forecasting future threats and opportunities that might influence the company"s needs and strategies. Organization: involves designing the organizations or workgroups structure, identifying what tasks need to be done, hiring the right people, delegating and assigning each task, establishing a chain of command, and creating rules for communication and decision making. Leading: involves directing and coordinating the work of others, influencing and motivating others, maintaining morale, and resolving individual and group conflicts. Controlling: involves monitoring performance to ensure that it is consistent with quality and quantity standards, and taking appropriate actions to get back on track if necessary.
