ADMS 2400 Final: ADMS 2400.docx

• School: York University
• Department: Administrative Studies
• Course: ADMS 2400
• Professor: Joanne Gray

Document Summary

Chapter 9: communicating in teams and organizations communication the process by which information is transmitted and understood between two or more people. Communication supports work coordination, organizational learning, decision making, changing others behaviour, and employee well being. The communication process involves forming, encoding and transmitting the intended message to a receiver, who then decodes the message and provides feedback to the sender. Effective communication occurs when the sender"s thoughts are transmitted to and understood by the intended receiver. There are two main types of channels; verbal and nonverbal. Various forms of web based communication are widely used in organizations, with email being the most popular. Facebook like websites, wikis, virtual reality platforms, and other forms of social media are gaining popularity in the workplace. Social media include web based tools (websites, apps, etc. ) that allow users to generate and exchange information. Unlike verbal communication, nonverbal communication is less rule bound and is mostly automatic and unconscious.