ADMS 2400 Study Guide - Final Guide: Attention, Information Overload, Videotelephony

• School: York University
• Department: Administrative Studies
• Course: ADMS 2400
• Professor: Paul Favaro

Document Summary

The communication process: communication- primary energy source for organization. Foundation for things that happen among groups and workplace. Process by which information is transmitted and understood between two or more people. Communication process: key parts of this model. Sender initiates message encoding: by encoding a thought. Message is actual physical product of sender"s. Channel is the medium through which the message travels: formal channel- established by an organization and transmit passages related to professional activities, informal channel- spontaneous and emerge as response to individual choices. Noise- represents communication berries that distort clarity of the message. Feedback- check on how successful we have been in transferring our message as intended. Communication is an interactive and iterative process. Communication apprehension: anxiety about oral communication, written communication, or both, people may choose different channels due to anxiety. Channels differ in their capacity to convey information: channel riches. Handle multiple cues, rapid feedback, and personal.