BUSI 2000U Study Guide - Quiz Guide: Job Performance, Assertiveness, Likey
Document Summary
Influence = a force one person exerts on someone else (the target) to induce a change in the target"s behaviours, thoughts, feelings, opinions, attitudes, goals, needs and values in a particular direction. Influence tactics = actions that a person takes to change the attitudes, beliefs, or behaviors of target individuals. E. g. , instructing your direct reports to perform a certain task. E. g. , asking your colleague to help you. E. g. , shaping senior people"s perception of you and your job performance. Power = capacity or potential to influence others" beliefs, attitudes & actions. Whereas, influence refers to the actual exercise of power. Positional power: power derived from office or rank in an organization. Based on authority assosciated with a position or a formal role in a job. Powerful in the short term, uses power to influence. Based on the capacity to provide rewards to others (rewards, raises and bonuses). Extensive use of rewards can weakened the power associated.
