HRM200 Study Guide - Midterm Guide: Layoff

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Document Summary

Selection testing: test of cognitive abilities (iq,eq,aptitude, test of motor and physical abilities, personality tests, achievement tests, work sampling, management assessment centre, situational testing, micro assessments, physical exams, substance abuse testing and polygraph tests. Instruction design: on the job training, apprenticeship training, informal learning, job instruction training (step by step, classroom, audiovisual training, programmed learning (presenting questions, allow the person to respond, provide feedback, vestibule (simulated training): learn on the simulated equipment that they will use on the job, 3 types of e learning (computer based, online, electric performance support system, validation, evaluation and follow up. Training for special purposes: literacy and essential skills training, training for global business and diverse workforce, global literacies: personal lit, social lit, business lit, cultural lit, diversity training: cross cultural communication training (interpersonal skills) and cultural sensitivity training(views, customer service training, training for teamwork, training for first time supervisors/managers.