COMM 200 Study Guide - Final Guide: Operations Management, Business Process, Direct Market
11 Dec 2013
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Chapter 7: developing your business structure and culture. Business system design: organizational structure, culture, and management approach, mechanisms for effective talent management, control systems to manage strategic intent, operational processes and market support/alignment. Simple structure functional structure customer structure divisional structure geographic. Organizational structure should be thought of almost as a customization of the way an organization perceives it is best able to manage its business system and deliver its products to the marketplace. Structural building blocks: work efficiencies, degree of departmentalization and customer intimacy. Culture: defines how the individuals within the organization behave and how the organization as a whole will react to both internal and external challenges and stimuli. Cultural framework: employee interaction, risk allowance, control protocols and competitive. Restructuring: addresses the need to change an organization"s business system or desired position in the marketplace, or to make fundamental changes in the way an organization does business. Chapter 8: managing and leading the organization"s talent.
