COMM 222 Study Guide - Final Guide: Goal Setting, Motivation, Transformational Leadership
14 Dec 2017
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Pre-midterm chapters (mcqs) main focus of the final exam. Personality, dispositional, situational, and interactionist approach to ob and trait activation theory. Groups: formal and informal groups, group development, group size, member diversity, virtual teams (process losses) Learning, operant learning theory, positive and negative reinforcements, extinction, punishment. Social cognitive theory, observational learning, self-efficacy beliefs, and self-regulation. Chapter 8 social influence, socialization, & culture. Organizational culture, strong cultures, liabilities of strong cultures, socialization, diagnosing strong cultures. Leadership (strategic, informal, formal) trait theory of leadership, consideration and initiating structure (better in which situation) Chapter 4 values, attitudes, & work behaviour. Values, attitudes, job satisfaction, discrepancy, fairness, disposition, mood, and emotion. Absenteeism, turnover, performance, organizational citizenship behaviour, and customer satisfaction. Communication, chain of command, voice versus silence, grapevine. Affective, continuance, normative commitment, differences in communication organizational commitment. Intrinsic and extrinsic motivation, self- determination theory, autonomous and controlled motivation. Expectancy theory, equity theory, goal setting theory. Wage incentive plans, merit pay plans, and.
