BUSI 3103 Study Guide - Midterm Guide: Cost Leadership, Organizational Culture, Middle Management

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Document Summary

Organizations are (1) social entities that are (2) goal directed, (3) designed as deliberately structured and coordinated activity systems, and (4) linked to the external environment. Open system: orgs must cope with an unstable external environment, much more complex, realistic view of the org, current research theory often takes open perspective. System: a set of interacting elements that acquires inputs from the environment transfers them, and discharge outputs to the external environment: in the open system perspective, organizations are made up of a number of systems (or processes). Middle management: responsible for implementing strategies and goals. Tech support staff: monitoring environment, creating innovation in tech core, engineers, analysts, researchers, etc. Administrative support staff: responsible for non-core activities for the operations, finance, hr, maintenance, etc. Create a basis for measuring and comparing organizations: formulization, specialization: Acts to describe behaviour and activities predictability. High specialization - narrow range, low specialization -wide range.

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