BUSI 2101 Study Guide - Midterm Guide: Best Alternative To A Negotiated Agreement, Difficult People, Stress Management
30 Dec 2016
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Document Summary
Big 3 content, style, structure (slides) Week 3 decoding human behaviour & personality. Trait models (p 80: mbti, big 5. Other traits (p 82: self-esteem, machiavellianism, locus of control. Dealing with difficult people: four steps (p 85) Hackman & oldham job characteristics model (p 107 chart: core characteristics, critical psychological states, personal work outcomes. Learning style inventory elements ce, ro, ac, ae (p 59) Learning style types accomodator, diverger, converger, assimilator (p 60: chart on p 56 strengths. Cognitive learning; social learning; organizational learning (slides) Conflict handling modes (p 344), chart on p 346. Fisher & ury theory of principled negotiation (p 348) Negotiation terms: batna (p 348), reservation point (interactive), bargaining zone (interactive) Dominant culture & sub culture (p 430: counterculture. Mechanisms for transmitting culture (p 435: socialization in strong cultures (p 435) Decision making models rational, bounded rational, garbage can (p 468) Leadership participation model (p 472: chart on 475. Definition of power & influence (p 492)
