MGMT1135 Study Guide - Final Guide: Goal Setting
Document Summary
He asked people to describe, in detail, situations in which they felt exceptionally good or bad about their jobs. He concluded that the replies people gave when they felt good about their jobs differed significantly from the replies given when they felt bad. Overall, two broad categories of factors that can affect people working on their jobs. Hygiene factors are characteristics of the workplace, such as company policies, working conditions, pay, and supervision, that can make people dissatisfied. These factors can make people unhappy if they are poorly managed. If they are well managed, and viewed as positively by employees, the employees will no longer be dissatisfied. However, no matter how good these factors are, they will not make people truly satisfied or motivated to do a good job. Goals tell an employee what needs to be done and how much effort is needed. Goals should specify what the employees should do and within what time frame.
