HS 336 Study Guide - Final Guide: Socioeconomic Status, Sexual Orientation, Deaf Culture
11 Aug 2021
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Document Summary
It"s about understanding of how people from different cultures speak, communicate, and perceive the world around them: can also be in reference to, age, nationality, ethnicity, race, gender, sexual orientation, etc, how do they communicate. Cross-cultural communication: different cultures (and subcultures) may have different rules and norms, our culture determines how we communicate, understanding others" cultures facilitates cross-cultural communication. Why is cross-cultural communication important: nation is more diverse, growth of minorities populations, aging population. Communication: verbal communication what you say, nonverbal communication body language. Verbal communication: has another very important part . Listening: most of the successful people i"ve known are the ones who do more listening than talking. Messages without words: cannot be underestimated, account for 55% of what is perceived and understood by others, we are always communicating through our body language, whether we want to or not! Elements of nonverbal communication: facial expressions, eye contact, gestures, body language and posture.
