PSY 3711 Lecture 4: 4. Job Analysis 9.13.2018
Document Summary
A job is a relatively homogeneous cluster of work tasks carried out to achieve some essential and enduring purpose in an organization. (dunnette, 1966) Identify necessary ksaos (knowledge, skill, ability, other: develop new predictors of job performance. Identify training needs: develop performance standards and performance appraisal systems, evaluate a selection system based on synthetic validity. Information about the frequency of engaging in tasks: ksa or worker oriented approach. Information about the necessary knowledge, skill, and ability requirements for a job. Less effective for complex jobs because behaviors are difficult to observe: requires considerable investment of time, questionnaire, pros: Less likely to make employees feel important: standardized questionnaire, e. g. , paq, driven, in part, by cost, sme source (sme = subject matter expert): source of data. Incumbent, supervisor, job analyst: no source of data is the best. Ideally, obtain information from all three and look for areas of convergence and divergence.
