SCLT 2362 Lecture Notes - Lecture 17: Behavior Modification, Relate, Job Rotation

• School: University of Houston
• Department: Supply Chain and Logistics Technology
• Course: SCLT 2362
• Professor: Silvia Garcia

Document Summary

Chief learning officers: high ranking manager directly responsible for fostering employee learning and development within the firm: phase 1: conducting the needs assessment. Examination of the environment, strategies, and resources of the organization to determine where training emphasis should be placed. Process of determining what the content of a training program should be on the basis of a study of the tasks and duties involved in the job. Competency assessment: focuses on the sets of skills and knowledge needed for decision-oriented and knowledge-intensive jobs. Determination of the specific individuals who need training: phase 2: designing the training program. Assessing the readiness and motivation of trainees. If task can be broken down successfully, it probably should be broken down to facilitate learning; otherwise, it should probably be taught as a unit. Self-paced learning: break down learning into sequences for employees to learn at their own pace. Amount of time devoted to practice in one session.