FHCE 4330 Lecture Notes - Lecture 13: Conflict Resolution, Manually Coded Language, Tax Bracket
Document Summary
No apa formatting but write clearly, grammatically correct, well organized. Can insert graphs and tables but not required. Conflict management: know your natural style, know when to flex styles, train. Look for commonalities and use the feedback to improve. Good customer service (this is where it starts) Branding - increases trust which helps build sense of community and makes you feel included and welcomed. Activites want to be a part of the things going on in their community. Awareness and participation in neighborhood events (i. e. things going on in athens) Newsletter, social media always be promoting and keeping communication strong. Should have a formal process should have accountability and deadlines: one day per month, one week per quarter, season, year, one day each week of the month. Formal plan with deadlines and accountability: 120 day survey, 90 day letter, 60 or 75 day letter with rates, personal contact, renewal parties, renewal incentives. Do(cid:374)"t apologize express as only