BUAD309 Lecture Notes - Lecture 16: Performance Appraisal, After-Action Review

• School: University of Delaware
• Department: Business Administration
• Course: BUAD309
• Professor: Levandusky, Natalie

Document Summary

Areas of pressure for change: people, technology, competition. Processes for planned organization change: planned organization change requires a systematic process, most managers cannot create or make change. Unfreezing: process by which people become aware of the need for change. Change: movement from the old way of doing things to a new way. Refreezing: process of making new behaviors relatively permanent and resistant to further change. Organizational development: the planned development and reinforcement of organizational strategies, structures, and processes for improving an organization"s effectiveness. Structural change: a comprehensive system wide rearrangement of task division, authority, reporting relationships. Resistance to change: organizations invite change when change offers competitive advantage, organizations resist change when change threatens the organization"s structure and control systems, resistance can warn or signal need to reexamine the need for change. Individual sources: habit, security, economic factors, fear of the unknown, lack of awareness, social factors.