MGMT 102 Lecture Notes - Lecture 2: Substance Abuse, Specific Performance, Civic Virtue
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A list of activities involved in a job is generated. a. ii. Each activities is rated by subject matter experts according to the importance and frequency of the activity. a. iii. The activities that are rated highly in terms of their importance and frequency are retained and used to define task performance. a. i. List 2 major tasks within each dimension. a. iii. Most frequent and important tasks define performance: ms. kate is a very friendly and helpful person. She goes out of her way to help her coworkers who struggle with their tasks. Kate attends the optional meetings that are scheduled for the employees. She also maintains a good attitude with everyone even in trying times. Elaborate on this behavior and its types: citizenship behavior: voluntary activities that may or may not be rewarded, but that contribute to the organization by improving the quality of the setting where work occurs. a. i.
