MGMT 102 Lecture Notes - Lecture 9: Ethnocentrism, Team Building, Job Satisfaction
Document Summary
Chapter 9: personality and cultural values: describe each of the five dimensions of big five. Explain: personality refers to the structures and propensities inside people that explain their characteristic patterns of thought, emotion, and behavior. Traits are recurring regularities or trends in people"s response to their environment. Culture values are the shared beliefs: conscientiousness: dependable, organized, reliable, ambitious, hardworking and preserving people. Accomplishment striving, a strong desire to accomplish task-related goals; high goals and efforts, work harder and longer. High conscientiousness associated with lower absenteeism and lower turnover; correlates with self- efficacy, have higher job satisfaction. Particularly affective and normative commitment, perhaps due to their preserving nature: agreeableness: warm, kind, cooperative, sympathetic, helpful and courteous. Communion striving, a strong desire to obtain acceptance in personal relationships as a means of expressing personality. Agreeableness is not related to performance across all jobs. Beneficial for service jobs, but effective job performance may demand disagreeable in the face of unreasonable requests or demands.
