MGT 304 Lecture Notes - Lecture 3: Robert Plutchik, Emotional Contagion, Workplace Deviance

• School: University of Miami
• Department: Management
• Course: MGT 304
• Professor: Linda Neider

Document Summary

Efficacy: doing a better job if others believe that you will do a good job. Self-efficacy: when you think you are good at something/believe in yourself, you perform better. Robert plutchik 8 basic emotions: fear: feeling of being afraid, anger: feeling angry; rage, sadness: feeling sad; sorrow, grief (a stronger feeling, for example when someone has died) Plutchik"s wheel of e(cid:373)otio(cid:374: colors 8 basic emotions, layers moving to center intensifies emotion, relations primary emotions are mixed emergence of emotions like love, submission, optimism, aggressiveness, contempt, remorse, disapproval, and awe. Emotions and moods at work: emotional contagion, emotions spread to others (positive or negative, affect refers to both emotions and moods. Moods: emotional state; in contrast to emotions, feelings, or affects, moods are less specific, less intense and less likely to be provoked or instantiated by a particular stimulus or event, generally more enduring than emotions.