PSYC 361 Lecture Notes - Lecture 12: Performance Management, Glossary Of Chess, Systematic Review
17 Mar 2017
School
Department
Course
Professor
Document Summary
Performance evaluation - systematic review and assessment of an employee"s current or recent job performance: primary goal evaluate employee performance relative to job criteria, provide feedback on achievements and areas in need of improvement. Performance management - integrates performance valuation with more o-side concepts (e. g. ; motivation, goal-setting, job attitudes: compared to performance evaluation, performance management involves: Joint development of criteria/standards by employee and supervisor. Greater focus on linking employee behavior with organization"s goals. Performance evaluation and management used to make personnel decisions, to develop/improve employees, as legal support for personnel decisions. Bad performance evaluation system consequences: wrong people get promoted, transferred, or fired. Deserving employee gets passed over, undeserving employee gets rewarded: employees feel like they"re being treated unfairly and behave accordingly. Lower commitment, more cwb"s, poorer customer service: increased potential for lawsuits if organization cannot defend decisions. Top-down appraisals supervisor(s) with authority over employees provide review/feedback.
