MIE 330 Lecture Notes - Lecture 11: Negative Affectivity, Goldbricking, Job Satisfaction
Document Summary
Organizations need to manage high-performing and low-performing employees. Retaining employees helps retain customers and increase sales. Organizations with low turnover and satisfied employees tend to perform better. Often with employees who would prefer to stay. Often when the organization would prefer to keep them. If the organization and employee do not have a specific employment contract, the employer or employee may end the employment relationship at any time. Discharge cannot violate a law or public policy. Organizations must develop a standardized, systematic approach to discipline and discharge. Not to be left solely to the discretion of individual managers or supervisors. Should be based on principles of justice and law. Should allow for various ways to intervene. A judgment that the consequences given to employees are just. A judgment that the organization carried out its actions in a way that took the employee"s feelings into account. A judgment that fair methods were used to determine the consequences an employee receives.