ITM 309 Lecture Notes - Lecture 20: Production Planning, Accounts Receivable, E-Procurement
21 Nov 2016
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Document Summary
Three primary enterprise systems: supply chain management, customer relationship management, enterprise resource planning. Integrates all departments and functions throughout an organization into a single it system (or integrated set of it systems) so that employees can make enterprisewide decisions by viewing enterprise wide information on all business operations. Serves as a cross-functional enterprise backbone that integrates and automates many internal. Business processes and information systems: helps companies gain the efficiency, agility, and responsiveness needed to succeed today, gives a company an integrated real-time view of its core business processes. Erp software consists of many integrated modules and relies upon a common data base management system: back-office and internal. Reasons erp systems are powerful tools: erp is a logical solution to incompatible applications, erp addresses global information sharing and reporting, erp avoids the pain and expense of fixing legacy systems. Erp systems automate business processes: erp systems collect data from across an organization and correlates the data generating an enterprisewide view.
